Communications Skills Workshop

Eligibility: Clinical Health Care professionals

Duration: 2 Days

Workshop Structure: A two-day customized workshop – Participants focus on five areas (there is allowance within these for issues specific to each participant)

Description:

One of the key features of healthcare that patients value and remember is the communication performance of clinicians and healthcare team members. Communication plays a key role in patient satisfaction. Effective communication between health care professionals and patients promotes a variety of benefits including improved diagnostic accuracy, better health outcomes, improved treatment adherence, mutual satisfaction with medical encounters and decreased risk of complaints and litigations

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