Communications Skills Workshop

Eligibility: Clinical Health Care professionals

Duration: 2 Days

Workshop Structure: A two-day customized workshop – Participants focus on five areas (there is allowance within these for issues specific to each participant)


One of the key features of healthcare that patients value and remember is the communication performance of clinicians and healthcare team members. Communication plays a key role in patient satisfaction. Effective communication between health care professionals and patients promotes a variety of benefits including improved diagnostic accuracy, better health outcomes, improved treatment adherence, mutual satisfaction with medical encounters and decreased risk of complaints and litigations

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